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Info Bag

What kind of wood is used in the production of handmade bags?
Are the bags water and weather resistant?
What is the weight of wooden bags?
How to clean wooden bags?
How long does it take to produce a handcrafted wooden bag?
Can I customize my wooden bag?
Is there a guarantee on the quality of wooden bags?

Order Info

What payment methods are accepted?
How do I pay by wire transfer?
Can I pay in installments?

Shipping Info

What is your shipping process and how long does it take for delivery?
What delivery options are available, such as delivery to a pickup point?
By which courier company are purchased products shipped?
Do you offer international shipping?

Returns Info

Do you accept returns and/or substitutions?
Is the return free?
My product is defective, what should I do?